Mamba Point Hotel Freetown

“Wonderful hotel!”

A large group of colleagues stayed here. We loved it! The rooms were spacious and comfortable. It had a minifridge and a hot water kettle. They provided a bottle of water each day and a plate of fruit, plus tea and coffee. A really lovely touch is that they deliver a baked good like a muffin o… Más

A large group of colleagues stayed here. We loved it! The rooms were spacious and comfortable. It had a minifridge and a hot water kettle. They provided a bottle of water each day and a plate of fruit, plus tea and coffee. A really lovely touch is that they deliver a baked good like a muffin or cookie to your room every afternoon! They also have cookies and espresso available in the lobby. The ocean view from my room was gorgeous. The bathroom was fantastic! It had a magical waterfall shower that never lacked for hot water. They provide basic toiletries like shampoo. I really appreciated how accommodating they were with us- we had to change plans a few times and they were able to help with that. They have a helpful service at the airport where their staff will help get you transported from the airport to the boat dock, then they pick you up again on the other side of the bay and transport you to the hotel. The complimentary breakfast buffet was very good. Lots of options, including made to order omelets, fruit, toast, beans, plantains, salads, etc. The restaurant next door to the hotel was fantastic, and you can charge meals to your room. The wifi always worked well for me. The pool is fairly small but was clean and a comfortable temperature. I would stay here again!

Menos

“Team Khalid & Co make Mamba a guest-centric service”

The customer service here is miles apart from the rest. It is the 5th or 6th hotel that I have stayed in inside the capital city Freetown since 2018. I was actually visiting to write a review for a different audience but was impressed enough to leave a review here too. To Mr KHALID, the hotel manag… Más

The customer service here is miles apart from the rest. It is the 5th or 6th hotel that I have stayed in inside the capital city Freetown since 2018. I was actually visiting to write a review for a different audience but was impressed enough to leave a review here too. To Mr KHALID, the hotel manager! You and your staff make the place what it is, from great personable service to a few ‘extras’ around when called upon to do so such as arranging express transportation within Freetown. It was nice to meet Siddiki and Janet. Must give special mention to the staff in the kitchen who called my room one morning when late for breakfast before they packed it all away and they can help you choose a sunny spot on the terrace too. It is a boutique hotel, not a large noisy place as in bigger hotels - you get a clean and quiet lobby area, a reasonable breakfast selection and delicious omelettes, very nicely-appointed rooms and washrooms and the nearby LAGOONDA nightclub is thrown in for free every club night (entry usually $20), as they’re connected. What’s not to love? I have also been to the LAGOONDA restaurant and ordered grilled fish which was ace - yum! - but that will be another review. What would I like to see change? - to have an area reserved for smoking away from the pool edge to give equal access to non-smokers - I once observed another guest who was sunbathing leave the pool area when another guest started smoking close to them…hey, let’s face it, if it was not possible to avoid smokers it could limit the enjoyment by all guests of the pool area and negatively impact the holiday mood.

Menos

“Room for improvement”

Very friendly staff, comfortable rooms, all in a very quiet, upscale neighborhood. However, there are a few downsides. The rooms were only cleaned in the areas that were visible and accessible. For example, the inside of the bathroom door was very dirty. The breakfast could also be a bit fresher, o… Más

Very friendly staff, comfortable rooms, all in a very quiet, upscale neighborhood. However, there are a few downsides. The rooms were only cleaned in the areas that were visible and accessible. For example, the inside of the bathroom door was very dirty. The breakfast could also be a bit fresher, or perhaps offer a slightly wider selection. These factors detract from the value for money. The pool is dirty and unusable.

Menos

“Great hotel in a quiet safe location”

We thoroughly enjoyed our four night stay in a tastefully furnished room wich was fully equipped to meet our needs. Tea/coffee facilities with bottles of fresh water and clean towels provided daily. The receptionist was always polite and helped us to exchange money and arranged for a reliable drive… Más

We thoroughly enjoyed our four night stay in a tastefully furnished room wich was fully equipped to meet our needs. Tea/coffee facilities with bottles of fresh water and clean towels provided daily. The receptionist was always polite and helped us to exchange money and arranged for a reliable driver to pick us up and show us the main points of interest. All staff were very welcoming including the porter and security staff

Menos