Best Western Plus Hotel Escapade Senlis

“Muy buena elección ”

El hotel es muy cómodo. Tiene todas las comodidades. Es moderno, las habitaciones están muy bien. El desayuno esta bien. El hotel esta frente al nuevo centro logístico que tiene Amazon en el norte de paris. El precio es de menos de 150 €.

“Justo”

Hotel un poco retirado de Senlis, El desayuno muy bien,la cena justa de calidad para el precio.la habitacion bien pero no se puede ventilar hay que tirar de aire acondicionado y nosotros teníamos mosquitos.la cama y el baño muy bien al igual que la limpieza, el trato del personal educado pero justo… Más

Hotel un poco retirado de Senlis, El desayuno muy bien,la cena justa de calidad para el precio.la habitacion bien pero no se puede ventilar hay que tirar de aire acondicionado y nosotros teníamos mosquitos.la cama y el baño muy bien al igual que la limpieza, el trato del personal educado pero justo.solo hay un oar de ascensores así q según donde te ubican. Es un paseo.para un 4 estrellas me esperaba mas

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“Not a 4 star hotel by British standards - disappointing”

My family and I were excited to stay in this hotel prior to our trip to Parc Asterix. Unfortunately, although we arrived 2 hours after the advertised check-in time, our room was not ready due to an earlier incident. While I understand that this was outwith the hotel's control, we were just told to … Más

My family and I were excited to stay in this hotel prior to our trip to Parc Asterix. Unfortunately, although we arrived 2 hours after the advertised check-in time, our room was not ready due to an earlier incident. While I understand that this was outwith the hotel's control, we were just told to sit in the reception for 20 minutes while waited for our room. This was during the heatwave and this area is the only one in the hotel without air conditioning so it was very hot, and in spite of the delay in getting our room, we were not offered any refreshments or anything as compensation. When we got to our room, it was not a queen bed with twin beds as per our booking. Before alerting the reception, I checked the hotel website and found out that nowhere in the French website does it mention queen beds and twin beds in the same room. Only in the English version of the website. So we had a sofa bed and twin beds instead. Sofa bed was not particularly comfortable and didn't make for a restful night. Our room was also near the road. What I wasn't expecting was how much of the noise from the road we would hear in our room! And it was a lot of noise. Throughout the night... As we settled into our room, we soon realised that although it had been booked for 4 people, only 2 pairs of slippers and 2 cups had been supplied. I got more slippers at the reception. While I was there, I enquired about the robes advertised in the website but absent from our room and was told that they didn't have any. Cue us going to the pool wrapped in towels... We had dinner at the restaurant. While the food was lovely, the welcome was inexistent when we arrived. The lady who was in charge of welcoming customers looked distinctly annoyed to see us (we arrived at our booked time...). She then sat us at a table but didn't give us menus. She went on to give the same cold welcome to other customers. She also made clearly personal phone calls on her mobile (ending in "Bisous" so definitely not professional calls) while walking around the restaurant. Luckily another person looked after us for most of the meal and she was lovely. Now on to some positives about this hotel: the air conditioning in the rooms, the pool, the lovely reception staff, the food at the restaurant (tasty though slightly overpriced).

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