Dream Fun World

“Great experience”

The hotel was very good, delicious food, entertainment for children as well as a foam party. I liked it a lot, but it was very disappointing that a man named Yasmin came to the hotel, who organized all kinds of trips, so we wanted to enjoy the day in Land of Legends. We agreed to buy tickets from h… Más

The hotel was very good, delicious food, entertainment for children as well as a foam party. I liked it a lot, but it was very disappointing that a man named Yasmin came to the hotel, who organized all kinds of trips, so we wanted to enjoy the day in Land of Legends. We agreed to buy tickets from him, he asked us for 530 euros, that's 1 adult and 2 children, I told him that when I googled the shows it was 50 euros per person, but he replied that the tickets didn't include everything, I was afraid if I bought a ticket for 50 euros per person, and there would be limited places to see, so I bought the tickets from him, for 530 euros. We spent the whole day there, then we had to wait 5 hours for the Land of Legends night show, then we waited until 10 pm when the show was supposed to be, then it was announced that the show was canceled. Next I contacted agent Yasmin the other day to explain the situation and get a refund for the Light Show tickets. He said he was trying to figure out what happened and how and would let me know, but he hasn't written anything to me and doesn't respond to my messages. I just wanted to warn people about this scammer named Yasmin.

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“Our week stay”

Just returned from a week stay. Overall it was a good stay, the food was good and a great variety. Rooms were a great size but showing some ageing. We were offered an upgrade to pool view at check in at the cost of 140 euros. I feel like booking this room type in the first place should be an option… Más

Just returned from a week stay. Overall it was a good stay, the food was good and a great variety. Rooms were a great size but showing some ageing. We were offered an upgrade to pool view at check in at the cost of 140 euros. I feel like booking this room type in the first place should be an option. Pools great and plenty of loungers. The thing that let this hotel down was the quality of drinks and entertainment. There were a great variety of drinks but it was a shame they did not taste good. There was no entertainment after 9.30. Very poor. Also we were awakened at 4.30am every morning to morning prayers very loud. The hotel is also very catered towards german speaking. We would not return unfortunately.

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“A good clean hotel, but lacks any customer service and very stressful dining options.”

This is a really fair and transparent review. I am a single parent traveller, I go on at least 4 holidays a year mainly all inclusive types. I have low expectations and always make the best of our accommodation. The hotel grounds are stunning and immaculately clean and maintained. It’s beautiful a… Más

This is a really fair and transparent review. I am a single parent traveller, I go on at least 4 holidays a year mainly all inclusive types. I have low expectations and always make the best of our accommodation. The hotel grounds are stunning and immaculately clean and maintained. It’s beautiful and vast. There’s lots of pools for quiet relaxation or joining in games, and the splash parks are also brilliant. It was busy but never to the point you couldn’t find a sun bed and lots of toilets and showers around the pool. Again kept very clean and tidy. The entertainment is high energy with lots of daytime activities and an excellent mini disco, with good shows for all the family. There’s a foam party which was brilliant. The music by the waterpark was a bit bizzare, it felt like an out of date techno nightclub all day but there is a quiet pool if this isn’t for you. There’s an on-site shop with everything you could need at cheap prices, and a regular free bus with an excellent and engaging driver to go to the beach which is also excellent. The modern rooms are spacious and clean, with tea and coffee making facilities and soft drinks in the mini bar. Beds are firm and comfortable and the air con is excellent. The food was ok, you’ll survive without being poorly but the food was repetitive and although lots of choice the chicken dishes tasted the same as did the beef. The chicken kebabs tasted the same as fajitas and it was a bit much after a couple of days. The salads were good. The service in the restaurant was poor, some meals we were without drinks and treat like an inconvenience when approaching the bar area. The food was often cold. There’s was no dairy alternative milk for drinks and cereal (or it was hidden in the chaos). I’d recommend taking your own. The main restaurant was chaotic and stressful to the point where we chose to eat at the snack bars for lunches and didn’t even bother with evening meal towards the end. I did not tip any of the restaurant staff, as did not receive any level of service that justified a tip. The staff we engaged with were ok. But just ok. It was very busy and absent of any personality or charisma. Usually I’d say you can’t go wrong with breakfast at a buffet - if I’d have known how poor it was I’d of taken my own. There weren’t many pastry selections, and the only dishes we enjoyed was toast, sultanas and Turkish delight. The eggs looked tragic and apparently the pancakes tasted funny. The snack bar with the grill etc, had very slow service. Food arrived cold and by the time we ate we had still not received drinks. The concept is great, with waiter service but there’s no menus to help order and a ridiculous wait. The snack bar by the waterpark was much better for lunch, and the bar staff there were more efficient. The afternoon snacks are stale pancakes and stale doughnuts. There is a waffle station we did not try. The ice cream set up is fantastic there’s stations scattered across the grounds with a good selection of ice creams twisters, etc. this was brilliant and well stocked. Water fridges are also scattered around with water readily available. I drank a lot of water because the bar was a hassle. The evenings were super. There’s a little stand for popcorn and candyfloss (3€) but we enjoyed them. There’s also an arcade and little electric cars that the kids loved. The mini disco was brilliant and my 7 year old really enjoyed the entertainment. Kids fest was excellent with sweets and treats put on in vast quantities and inflatables that were good. Improving the food, and introducing self service soft drinks like most big hotels in Europe have would easily remedy some of the stress we had. There’s an on-site photographer which I found very expensive, if I’d of known the prices in advance I’d of probably just not bothered. I’d of happily paid something to take my own photos with the parrot as an option. The hair dressers seemed busy, we had braids which were a fair price. It didn’t feel warm and welcoming though. All of the shops felt like business and lacked any customer service or care. The maid only actually made effort with our room on the last day. However the fridge was replenished and the room kept clean. Take euros to spend on-site - wish I’d have known this! Late checkout is €10 per hour and reception sorted on last day quickly. It’s annoying you have to wait until the morning of checkout for this, if you have a late flight I’m not sure if there’s a courtesy room available. I’m massively organised and don’t like not knowing but this is a personal preference. I’m not sure if I’d return, if the package holiday was cheap enough I probably would. I’d take my own breakfast and probably venture out of the hotel more. I’d recommend for group holidays as a cheap package if you enjoy holiday entertainment and young kiddos.

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