Hilton Foshan Shunde

“estancia excepcional”

Nos alojamos 2 noches a principios de marzo cuando planeamos un viaje corto repentino a Shunde. Una vez que salimos del taxi, el personal vino a ayudarnos con el equipaje y nos llevó al mostrador de facturación. El personal es educado, amable y cálido (el nivel de servicio es realmente excepcional… Más

Nos alojamos 2 noches a principios de marzo cuando planeamos un viaje corto repentino a Shunde. Una vez que salimos del taxi, el personal vino a ayudarnos con el equipaje y nos llevó al mostrador de facturación. El personal es educado, amable y cálido (el nivel de servicio es realmente excepcional y es mejor que el de muchas otras marcas de lujo que he visitado) Hemos reservado dos habitaciones con una tarjeta Hilton Gold y Diamond, ambas se actualizan a una habitación ejecutiva en esquina. La habitación es espaciosa y el diseño es agradable, la cama es cómoda. Como este es un hotel nuevo (inaugurado en 2022), la habitación es inteligente, la luz se encenderá y las cortinas se abrirán automáticamente una vez que ingrese a la habitación. Solo tenga en cuenta que la energía en la habitación se detiene una vez que detecta que no hay personas dentro de la habitación (por lo que el aire acondicionado no se abrirá mientras se va). Está fuera de mi expectativa que brinden un servicio de cobertura nocturno que solo se ve en la marca de clase más alta. Nos dirigimos al salón después. Sin embargo, el salón solo funciona los viernes y sábados (en el momento en que lo visitamos). En su lugar, nos indicaron que fuéramos al bar del vestíbulo. Hay dos períodos: té de la tarde y hora feliz. Como huéspedes del salón podemos elegir todos los pasteles, tartas de huevo y bocadillos y todos son de alta calidad y de cortesía. Cafés y refrescos están disponibles en cualquier momento como estándar. Cuando se trata de la hora feliz, hay algunos platos calientes, todos ellos en un plato hermoso. Se ofrece un tipo de vinos blancos y tintos, pero no hay vino espumoso (me gustaría que lo tuvieran). También hay una selección de bebidas espirituosas y licores (aunque no hay whisky, lo cual es un poco decepcionante). También hay cuatro tipos de cócteles que son agradables. Lo único de lo que quejarse es el tiempo para que se sirvan los platos calientes, esperamos unos agradables 45 minutos / 1 h para ellos. Espero que el hotel pueda hacer mejoras aquí. * Elogio adicional a Cindy en el bar del vestíbulo que proporcionó una guía turística en Shunde, enumerando las principales atracciones y restaurantes aquí. Esto es muy útil, gracias Cindy! El desayuno es como un hotel de 5 estrellas con una amplia gama de opciones tanto en estilo chino como occidental. También hay orden para hacer fideos. Todo está a la altura. Un menor emitido ocurrió durante nuestra estadía. El hotel lo maneja de manera rápida y adecuada, por lo que no hay nada más de lo que quejarse. En general, una estancia muy agradable. ¡Excelente tanto en dureza como en servicio me hace sentir como si estuviera en Four Seasons o Conrad!

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“If you love Food, this is a Hidden Gem”

I came to the Hilton Foshan Shunde for the Canton Fair, and it was a truly enjoyable stay. The hotel is spotless and immaculate from entrance to room. It’s rare to find a hotel in China without ugly posters plastered everywhere or random local brand collaborations — this place is a refreshing excep… Más

I came to the Hilton Foshan Shunde for the Canton Fair, and it was a truly enjoyable stay. The hotel is spotless and immaculate from entrance to room. It’s rare to find a hotel in China without ugly posters plastered everywhere or random local brand collaborations — this place is a refreshing exception. The food was absolutely amazing. The Chinese restaurant really stood out: fantastic options, authentic cooking methods, and very reasonable prices. I highly recommend the authentic fish soup — incredibly fresh and flavorful. For breakfast, the cook-to-order egg station was a highlight, with chefs preparing your eggs just the way you like them. And surprisingly, they also serve an authentic Italian Napoleon pizza that rivals what you'd find in Naples — a delightful cross-cultural treat. Highly recommended for both business and leisure travelers!

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“Nice stay”

Victoria is very polite. She recommends the Chinese restaurant for me, I enjoyed my time here very much . I love the service.

“Lots of potential from good to great”

We chose this hotel as the first stop on our trip to China. Shunde is often referred to as the capital of gastronomy, so starting our journey here felt like the perfect way to begin a food & scenary focused trip. The hotel’s location is quite convenient. Before arrival, I emailed the hotel asking … Más

We chose this hotel as the first stop on our trip to China. Shunde is often referred to as the capital of gastronomy, so starting our journey here felt like the perfect way to begin a food & scenary focused trip. The hotel’s location is quite convenient. Before arrival, I emailed the hotel asking for directions. Sheldon from the concierge team responded and provided several transportation options. I was surprised that the response came from the concierge team rather than a guest services manager, but of course every hotel organizes its departments differently. During our stay, however, we never had the chance to meet Sheldon as he was on vacation. We did meet Jayden and Augus whom assisted us for maps and pharmacy. Google doesn't work and we are new to using Amap. At checkout we did briefly meet Miki, who appeared to be either the guest services manager or the manager on duty that day. While speaking with Miki, I shared some feedback from a loyalty perspective. As Hilton Diamond members, we are accustomed to some additional breakfast options at many properties outside China—such as a small à la carte menu available exclusively to gold and diamond guests. That option was not offered here, and we were also not directed to a designated seating area sometimes reserved for elite members. It was not a major issue, but perhaps operational practices vary by country. As for the room itself, we were upgraded to a room on the 22nd floor with a great view. The bed was comfortable, the wifi worked well, and the water pressure and temperature control were excellent. The only minor drawback was a slight odor in the shower area. They use Crabtree & Evelyn products. Breakfast was elaborate with a wide selection of options. Interestingly, we met a Thai chef who was training the kitchen staff in preparation for an upcoming Thai food festival scheduled for April. The executive lounge is interesting because no one helped to prepare drinks and we did it ourselves. The snacks or food weren't labeled and the staff didn't speak English. Fyi, Google translate doesn't work in China. Location-wise, the hotel is convenient. We mainly used DiDi (Uber) to get around, and rides were affordable via AliPay. The hotel is also connected to a large shopping mall with plenty of clothing stores, restaurants, pharmacies, and other everyday conveniences. If you have questions during your stay, the concierge desk is still the best place to start—they can provide umbrellas, directions, and general assistance. That said, the level of enthusiasm and engagement felt a bit different from what we have experienced in some other countries. It may simply reflect a different style of hospitality that we are still getting used to. Overall, this is still a solid hotel in a convenient location!

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