Two Bunch Palms Spa Resort - Adults Only

“Beautiful property, meh rooms”

My husband and I just visited here for a weekend staycation away from LA, celebrating his birthday. We had previously visited in 2021 and enjoyed our last experience. Even though we were visiting in the slow season (avg high temp of 105F), the place was far from deserted. Most guests were quiet an… Más

My husband and I just visited here for a weekend staycation away from LA, celebrating his birthday. We had previously visited in 2021 and enjoyed our last experience. Even though we were visiting in the slow season (avg high temp of 105F), the place was far from deserted. Most guests were quiet and respectful of the atmosphere. The pools were just as lovely as we remembered. The smaller concrete “tubs” (I would call them soaking pools) now are available by reservation only during peak hours. This was fine for us - we had no trouble making reservations before we checked in, for both mornings we stayed there. In the early morning and evening, they were first come first served. Again, being the slow season, we never had trouble getting a private pool. The slightly less desirable teak tubs were basically empty the whole time we were there. The property was as nice as I remembered. We stayed near the pool areas, and visited the pond for some bird watching. There’s a decent amount of shade throughout, although I wish they would pick some California native plant species to landscape with. We stayed sat/sun night, whereas I think most people do fri/sat for a weekend. That turned out to be really nice, because after everyone trickled out on Sunday morning we felt like we had the place to ourself. There were only a small handful of other couples there with us Sunday night and it was really peaceful. While we were there, most of the wellness classes and activities were cancelled due to lack of interest. We weren’t planning to join, but if that’s important to you, make sure you sign up early. The restaurant was a pleasant surprise, as we hardly ate there the last time we visited. I particularly enjoyed the salmon, chicken bowl, date shake, baba ganoush, and pickled cauliflower. The French fries that came with my husbands burger were also delish. Cocktails were nice as well. While we were there, they started doing complimentary breakfast buffet service in lieu of à la carte ordering. It was nice to not have to spend on another meal, although the buffet was pretty standard fare: eggs, bacon, potatoes, a few dips/pickled veg off their dinner menu, toast and store bought pastries, and overnight oats and yogurt parfait cups. One day there was a tofu scramble. It would be a bit challenging to be vegan. It seemed like they were short staffed, so I wonder if that’s why the buffet started out of nowhere. Our first day at breakfast the server kept passing us over and we struggled to find someone to even order coffee from. The staff overall, though, were extremely friendly and service was good. Reception was very helpful, and the majority of the servers at the restaurant were great. The only real downside to our trip was the room. We stayed in the Spring King, room 8. The location was great, not too noisy even close to the road. Comfortable mattress, linens, and decent pillows. But as others have mentioned, the rooms are pretty run down and overdue for a refresh. They do not appear consistent with the property or price point. Our nightstands were weirdly low, making the lamp switch extremely hard to reach (and they honestly didn’t light the room enough). The main bathroom door was a big heavy slider that didn’t move well and required full body strength. I think it was more decorative than anything, but we wanted to close the bathroom off to avoid being woken at sunrise due to all the bright windows in the bathroom. The tile looked very run down, the toilet door and trim were all water damaged, and the shower trim was rusted. The shower was also just very poorly designed in general, bad niche location and very hard to adjust to cooler temperatures. The lightbulbs in the toilet room flickered. The curtains were cheap & dingy and didn’t close all the way for blackout purposes. Overall, the room felt more like a nice motel than a high end resort. I’m only taking 1 star off for the room, since we spent most of our time at the pools, but I’m not sure I would pay peak season pricing until they do some significant room maintenance.

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“Everything was great except the rooms”

Overall, we really enjoyed our stay at Two Bunch Palms, although it ultimately ended up being a tale of two very different experiences. The grounds, pools, and dining were outstanding, while the room itself was a significant disappointment. -- Property The property is absolutely beautiful. The g… Más

Overall, we really enjoyed our stay at Two Bunch Palms, although it ultimately ended up being a tale of two very different experiences. The grounds, pools, and dining were outstanding, while the room itself was a significant disappointment. -- Property The property is absolutely beautiful. The grounds are immaculately maintained and have a peaceful, relaxing atmosphere that makes it easy to switch off. The mineral tubs were undoubtedly the highlight of our stay. We loved that they could be reserved for private use, and during our midweek visit it was surprisingly easy to either secure a reservation or use one if another guest didn't arrive within the 15-minute grace period. It made the whole experience feel much more exclusive and relaxing. -- Service The front desk team also deserves recognition. Every member of staff we interacted with was genuinely warm, welcoming, and helpful. They even accommodated an early check-in at around 2:00 PM, which was greatly appreciated. -- Room Unfortunately, the room was where things fell apart. We stayed in a Desert Suite and found it surprisingly basic, lacking both character and the sense of luxury the resort markets itself around. The stained sofa and ugly, dated cushions looked more at home in a budget motel than a luxury wellness retreat. Small details also felt out of place at this price point, including the single-ply toilet paper and a toilet lid without a soft-close hinge. Every time it accidentally slipped from your hand it slammed shut loudly enough that both we and the guests next door could hear it. Because the adjoining room shared a thin bathroom wall, we could also hear virtually every sound whenever our neighbors used their bathroom (we literally heard groaning, farting, and plopping as they were using their toilet!!), which wasn't exactly the tranquil spa experience we had imagined. The shower products were just ok - quite watery and we never really felt clean after using them. All of that said, the bed was very comfortable and we had a great night's sleep. The room was honestly such a letdown that it made us question whether we'd return, which is a shame because almost everything else about the property was excellent. -- Food & Drink The restaurant, however, exceeded every expectation. We'd heard before arriving that the food was good, but it was genuinely phenomenal - some of the best food we've had while staying anywhere in California. Every meal we had, whether breakfast, lunch, or dinner, was exceptional, with consistently high-quality ingredients and beautifully executed dishes. We especially appreciated the all-day brunch menu, which meant we never had to plan our day around when breakfast finished. It allowed us to fully relax and eat whenever we felt like it, which perfectly complemented the pace of the resort. We ended up dining at the restaurant every single day of our stay and never once felt tempted to go elsewhere. Judging by the number of guests we overheard complimenting the food to their servers, we weren't the only ones who felt this way. We also LOVED that you could order food and drinks directly to the tubs by scanning a QR code. The process was seamless, and every order we placed (around 4-5 throughout our stay) arrived impressively quickly - drinks typically within 5-10 minutes and food within 20 minutes. -- Two Bunch Palms gets so much right. The setting is beautiful, the mineral tubs are worth the trip on their own, the staff are genuinely welcoming, and the restaurant is an absolute hidden gem. If the rooms received the same level of attention as the rest of the property, this would easily be one of our favorite resorts in Southern California. We'd happily return for the food, the grounds, and the tubs, but we'd struggle to justify another overnight stay unless the accommodations were significantly improved.

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