Quality Inn Smoketown - Lancaster Area

“newly remodeled room, but poor execution so far”

There was not enough water pressure, so water did not come out strong enough in the shower in my second floor room. Water was hot enough, but was barely strong enough to complete one shower. So I can't recommend for that reason. There were also problems with the lights. The light switch by the do… Más

There was not enough water pressure, so water did not come out strong enough in the shower in my second floor room. Water was hot enough, but was barely strong enough to complete one shower. So I can't recommend for that reason. There were also problems with the lights. The light switch by the door when I entered the room at night did not work, so I had fumble in the dark to find the light by the bed and turn it on. When I checked out, the desk person told me that the front door wall switch is supposed to turn on the electricity to all the lights in the room, and then you have to go to an individual light and turn it on. If true, that is really weird, and should have been explained at check in. Also, there was a switch built into the headboard, but it did not work, and did not turn off the reading lights like it seemed like it should. At check out, the front desk guy claimed that this switch was supposed to turn on/off the lights around the headboard. I don't remember such lights, but had already checked out of the room, so can't say more. The shampoo and conditioner containers with pumps built into the shower is a fantastic idea that I have never seen anywhere else. However, the conditioner container was empty, so they are not checking it often enough. There were 2 remotes, and I had to call the front desk to learn how to get to watch just the regular channels. After that I still needed both remotes, one for changing channels, and one for the volume, which is a real pain, and should be addressed. A big plus was having a microwave oven and small refrigerator in the room. The room decor was newly remodeled, with a modern sink design, but overall they have some kinks to work out.

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