Kyah Hotel

“Exceptional Care During an Unexpected Weekend”

We stayed at Kyah over the weekend and I just want to say a huge thank you to the whole team for their incredible support and kindness. My partner and I were visiting the Blue Mountains to celebrate our first year together, and what was meant to be a relaxing getaway took an unexpected turn. While… Más

We stayed at Kyah over the weekend and I just want to say a huge thank you to the whole team for their incredible support and kindness. My partner and I were visiting the Blue Mountains to celebrate our first year together, and what was meant to be a relaxing getaway took an unexpected turn. While riding one of the hotel’s paddle bikes to a nearby lookout, my girlfriend had an accident that sent both of us to the ground. We ended up needing hospital attention and returned to the hotel shaken and exhausted. The staff at Kyah were nothing short of amazing. A very special thank you to Jennifer, who looked after us with genuine care — she brought us food, checked in on us, and made sure we had everything we needed while we recovered. Her warmth and compassion truly made a difficult moment so much easier. Despite the accident, we felt incredibly supported, and we’re very grateful for the way we were treated. Thank you, Kyah, for turning such a stressful experience into something we could handle with comfort and care. We won’t forget it.

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“Highly recommended”

We had the most incredible stay! The food was amazing and there were so many activities, they’ve truly thought of everything. We will be back!

“Cute and the restaurant is a BIG plus”

We stayed one night - beautiful grounds, great spot, fantastic facilities and the BLAQ restaurant on site is a HUGE plus. There's a few things that really need some attention but definitely wouldn't stop us from staying again. Rooms need a few rugs. When it's cold and your feet are damp from the ba… Más

We stayed one night - beautiful grounds, great spot, fantastic facilities and the BLAQ restaurant on site is a HUGE plus. There's a few things that really need some attention but definitely wouldn't stop us from staying again. Rooms need a few rugs. When it's cold and your feet are damp from the bathroom is not great. The water supply goes in and out and with all the taps installed back the front and having to follow open instructions on the wall - these make for some serious concentration but also a safety concern. One set of towels just doesn't make sense especially at $300 per night. In terms of customer service things are slow in the restaurant and the coffee cart . Some best practice and procedural help would fix it super quick. Overall we loved it . we will be back.

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“Nice location, nice accommodation”

Accommodation was clean, neat, and tidy. Didn't eat at the restaurant as the food wasn't to my liking, so I ended up eating at the local pub, which offered more variety and was more to my taste. If the hotel wants to reach out regarding security, I will happily point out issues that need resolving … Más

Accommodation was clean, neat, and tidy. Didn't eat at the restaurant as the food wasn't to my liking, so I ended up eating at the local pub, which offered more variety and was more to my taste. If the hotel wants to reach out regarding security, I will happily point out issues that need resolving asap.

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