Brisbane House Hotel

“Wedding guest, would not recommend”

Pros, Hotel is lovely, stunning decor,with beautiful views providing stunning photo opportunities. Nice enough food but small portions little veg. Cons, Bar Staff seemed annoyed to the point of rude at being asked for drinks, kept closing bars and not opening others for 40 mins. Day felt unorgani… Más

Pros, Hotel is lovely, stunning decor,with beautiful views providing stunning photo opportunities. Nice enough food but small portions little veg. Cons, Bar Staff seemed annoyed to the point of rude at being asked for drinks, kept closing bars and not opening others for 40 mins. Day felt unorganised as a result. DJ was odd. I would NOT recommend as a wedding venue does not provide value for money. But the main thing was the Bride and Groom had a brilliant day.

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“My dad's funeral tea.”

Review of Brisbane Hotel – Funeral Tea Catering The Brisbane Hotel was the venue for my dad’s funeral tea, which is a very sensitive occasion, and unfortunately our experience with the catering was deeply disappointing for Cealiac (Gluten Free) Ahead of the day, we specifically raised concerns abou… Más

Review of Brisbane Hotel – Funeral Tea Catering The Brisbane Hotel was the venue for my dad’s funeral tea, which is a very sensitive occasion, and unfortunately our experience with the catering was deeply disappointing for Cealiac (Gluten Free) Ahead of the day, we specifically raised concerns about gluten-free requirements due to coeliac disease. We were reassured that gluten-free guests would receive like-for-like options to the other guests. This did not happen. The gluten-free bread provided was stale, and there were no gluten-free sausage rolls or scones offered at all. While other guests were served a full spread, the gluten-free options were extremely limited. The cakes provided for us appeared to be shop-bought from Tesco, which felt particularly inappropriate given the price charged per head. I was left feeling excluded and embarrassed, especially for the other guest who is also coeliac. I am also a Type 1 diabetic and needed to eat, yet apart from the soup I was unable to have anything else. For the cost per person, I genuinely feel I could have gone to Tesco myself and provided better, fresher, and more thoughtful gluten-free options. This was a funeral, not a casual gathering, and greater care, dignity, and attention to dietary needs should have been shown. Very disappointing experience at what was already a difficult time.

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“Not the best Christmas dinner”

We decided to eat out for Christmas lunch this year. The Brisbane was well decorated and the staff were very friendly. However as they had laid out the function room for the event, our party of 4 were seated at a fold up table and we were tightly packed in. The room was chilly and the service was s… Más

We decided to eat out for Christmas lunch this year. The Brisbane was well decorated and the staff were very friendly. However as they had laid out the function room for the event, our party of 4 were seated at a fold up table and we were tightly packed in. The room was chilly and the service was slow. One of our drinks orders was forgotten. But the most disappointing was the food. The Christmas dinner, wasn’t very warm, the roast potatoes weren’t very roasted. There was hardly any veg and the gravy (what little there was) was the colour of dishwater. There no extra vegetables or gravy. It was not worth the money. Won’t be back next year.

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