Stanton House Hotel

“Top hotel”

On arrival at 11.30 pm at the Stanton House hotel by a full coach were met by lovely receptionist she was very pleasant and polite to all the people we were in our room in about 10 minutes the room was spotless tea and coffee was provided and a carton of fresh cool spring water which was much n… Más

On arrival at 11.30 pm at the Stanton House hotel by a full coach were met by lovely receptionist she was very pleasant and polite to all the people we were in our room in about 10 minutes the room was spotless tea and coffee was provided and a carton of fresh cool spring water which was much needed we both had a fantastic night sleep in a very comfortable bed the next morning we went down for our breakfast and we were not disappointed with the food it was of high quality and freshly cooked all the staff were amazing after breakfast we had a leisurely walk around the beautiful grounds we would highly recommend this hotel and we will go back a massive thanks to all the staff

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“Birthday weekend”

The hotel was lovely as was the surrounding area. Very clean and the staff were all very helpful. However the room we were given as part of our Travel zoo deal was very disappointing. Although spotless and newly decorated, it was tiny. It was impossible to walk around the bed and getting dressed … Más

The hotel was lovely as was the surrounding area. Very clean and the staff were all very helpful. However the room we were given as part of our Travel zoo deal was very disappointing. Although spotless and newly decorated, it was tiny. It was impossible to walk around the bed and getting dressed or ready to go out was almost impossible. For this reason it was necessary to pay extra and move to a better room. The new room was an improvement but we weren't happy that we had to move and pay an increased rate. When we were getting ready for dinner I found the hairdryer didnt work. Jemma who was on reception did her best to rectify it. This meant either another change of room or drying my hair in another room. The problem wasn't fixed next day but I was found a hairdryer that wasn't fixed to the wall which was fine. Breakfast was good quality and plentiful. We only ate in the hotel one evening and it was a little disappointing but again it was recited quickly by Holly. All in all we had a lovely stay. The staff enhance the stay experience. I our case particularly Jemma and Holly who went out of their way to help and chat.

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“A beautiful hotel but not 4 star quality”

While the property is located in beautiful and perfect surroundings, I feel there are several areas that do not reflect a 4-star standard. First, the rooms were far too small for two people, leaving very little space to move. Although clean for the most part, there were numerous cobwebs, and the fu… Más

While the property is located in beautiful and perfect surroundings, I feel there are several areas that do not reflect a 4-star standard. First, the rooms were far too small for two people, leaving very little space to move. Although clean for the most part, there were numerous cobwebs, and the furniture and fittings were either faulty or in poor condition. These issues could be easily rectified with more attention from housekeeping and maintenance staff. Additionally, the carpets along the first-floor corridors were stained and look very dated. Regarding the restaurant, while the food itself was very good, I was surprised that a 4-star establishment serves condiments in plastic sachets. Furthermore, the staff began setting up the restaurant for breakfast while guests were still finishing their evening meals, which felt inappropriate for the setting. Overall, while it is a lovely location, the current experience aligns more with a 2- or 3-star hotel, not the 4-star advertised.

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“Website is deceiving”

After finding this hotel online we decided to book as it was quite close to the Cotswolds. The website and photos sold it as it looked amazing online. Unfortunately, we were left a little disappointed. The grounds were nothing like the photos suggested. I understand the weather has left the grass b… Más

After finding this hotel online we decided to book as it was quite close to the Cotswolds. The website and photos sold it as it looked amazing online. Unfortunately, we were left a little disappointed. The grounds were nothing like the photos suggested. I understand the weather has left the grass brown and dry but the whole outside area looked really tired. I’m not sure if the hotel owns the walk around the lake but it was so scruffy. The flower beds were all dead and overgrown with weeds. There was random rubbish, broken sheds, flower pots with old weeds planks of wood thrown on the ground, the pond has been left to rot, again old plant pots with weeds in, filled with algae. It’s a shame as it could be beautiful if it was cared for. Outside the conservatory where you can sit and have a drink there was a lot of discarded cigarette buts on the floor but no ashtrays so that’s probably why but keeping areas like that tidy make all the difference. Our room was a double but extremely small, it was difficult to get ready in that space. The restaurant was nice, all of the staff in all areas of the hotel were very pleasant but the hotel itself didn’t have much atmosphere. All in all it was ok for one night but definitely not 4 star. Tidy up the grounds and that will make a huge difference.

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