Crowne Plaza Phu Quoc Starbay By Ihg

“Wonderful and memorable stay with my family”

I had the wonderful stay with my family! (From 16_18 May) First of all, I was really impressed with the Concierge team even before arriving at the hotel. Thanks to Oanh, Vũ, Tấn, Ngọc, and Giang for helping me with information about attractions, places to visit including: Grandworld, Vin Safari an… Más

I had the wonderful stay with my family! (From 16_18 May) First of all, I was really impressed with the Concierge team even before arriving at the hotel. Thanks to Oanh, Vũ, Tấn, Ngọc, and Giang for helping me with information about attractions, places to visit including: Grandworld, Vin Safari and Vin Wonder include many transportation options. They also guided me on how to book the hotel shuttle bus and other transport services, which made it much easier for me to plan the trip and book the flight ticket in advance. On the arrival day, the Driver and Concierge team were very supportive and flexible waiting for us at the airport. During check-in, Hoài was super friendly and helpful. He explained all the hotel services clearly and even supported us with early check-in and late check-out so my family could enjoy the stay more comfortably. The room was amazing — definitely 5-star standard haha. We also received macarons and welcome drinks because it was IHG Loyalty Appreciation Week, which was a really nice touch. The facilities were modern and fun as well. There was a PS4 game room, table tennis, and outdoor playground areas for kid. Breakfast had so many choices from Western, Asian, American, Korean, and Vietnamese food. Everything was delicious and suitable for many guest options Just a few small suggestions: * The lobby could be a little cooler with stronger air conditioning in the afternoon from 11:00AM to 02:00PM (peak hour with many guest check in and out) * It would be great to use glass water bottles instead of plastic to help protect the environment. * Adding more paper and pens in visible areas (table, next to the bed) would also be convenient for guests. Overall, we had a really memorable vacation and truly appreciated all the warm hospitality from the team. Thank you so much!

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“Stayed in a Deluxe Oceanfront Room”

I've stayed in enough five-star properties across Southeast Asia to know the difference between a hotel that performs luxury and one that actually delivers it. Crowne Plaza Phu Quoc Starbay is the second kind, and it earned that in ways I didn't expect before arriving. We landed on the northwestern… Más

I've stayed in enough five-star properties across Southeast Asia to know the difference between a hotel that performs luxury and one that actually delivers it. Crowne Plaza Phu Quoc Starbay is the second kind, and it earned that in ways I didn't expect before arriving. We landed on the northwestern coast after a short domestic flight, and I remember the exact moment the resort's position clicked for me. It was around 5:45 p.m. on day one, standing on Bai Dai Beach barefoot, watching the sky do something completely unfair to anyone who has to go back to an office. The northwest tip of Phu Quoc isn't just a geographic fact, it's an argument. The horizon stretches without interruption, and when the late-afternoon light starts its descent, the colors bleed into the water in gradients that feel almost unreal. This is where the Starbay sits, and the property seems to know exactly how fortunate that makes it. The room was where the stay began to feel like a real investment. Ours faced directly over the water, and the window wasn't decorative, it was the room's main event. The design is calm and contemporary without feeling sterile: warm wood tones, clean lines, linen that had clearly been chosen for actual sleep quality rather than just thread count marketing. The bathroom had space to think in. Everything worked. It sounds like a low bar but anyone who travels frequently knows how rarely that's a given. What impressed me most was how the resort balanced activity and stillness. The 50-metre lap pool runs parallel to the sea, which creates this pleasing visual effect where water meets water at the horizon. Swimming laps in the early morning, before the sun had fully committed to the day, felt like a small gift. But I was equally happy doing nothing at all at Amber Sands Beach Club, ordering a cold drink, watching the waves work the shoreline, and watching the kitchen run fresh seafood and charred cuts off an open-fire grill onto plates that had no business being as good as they were for a beachside spot. The Hoa Sim Spa is worth its own mention. I've had enough forgettable resort massages to approach spa bookings with mild suspicion, but the therapists here are skilled in a way that's immediately obvious. Unhurried, intuitive, not mechanical. We booked the tension soother, added the sauna afterward, and came out substantially more human than when we'd walked in. The space is quiet without being hushed, and the natural product lines are things you can actually smell and feel working. What tied the whole stay together was the staff. Not in a vague way but in a specific, memorable way. When we had a small question about a shuttle on our last morning, the response wasn't a policy recitation. It was a person solving a problem. That instinct to treat guests as individuals rather than room numbers ran through the whole team, from the beach attendants to the breakfast crew who remembered how I took my coffee by day two without being asked. A few notes for future guests: if you're traveling with kids, the resort is better equipped than it first looks. The kids' club and game room kept the younger guests in the neighboring villa busy on a grey afternoon when the beach wasn't an option. And if you hold IHG status, the recognition feels real here, not just a checkbox. The only honest caveat is that the northern location means you're somewhat committed to staying within the resort's orbit. There's no walkable town nearby. But that turned out to be less of a limitation and more of a permission slip. The Starbay is fully self-contained in a way that makes you wonder why you'd want to leave anyway. We checked out on a Saturday morning and stood at the entrance a little longer than we needed to. That reluctance to leave, the moment when you start mentally calculating when you could come back, is probably the most honest thing I can say about this place.

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“good”

activities of children are so good.Ami hang dao is so nice

“Kids club is good”

Ami，Hang，Dao are very kindly