Numo Ierapetra Beach Resort Crete, Curio Collection By Hilton

“True luxury!”

WONDERFUL! The resort is all about true luxury. Beautiful grounds, nice pools, clean beach, excellent food and amazing staff. We felt treated like royalties, with a gift - a bottle of nice greek wine. Special thanks to Alina who gave a very nice tour and made it feel like a 5-star visit.

“Super relaxing, very close to 5 stars!”

On arrival, we were greeted by the concierge who was very friendly and took care of our bags, delivering them straight to our room. The reception team checked us in promptly and sat us down to relax with a drink while they dealt with our key cards, then came to give us a map and all information abo… Más

On arrival, we were greeted by the concierge who was very friendly and took care of our bags, delivering them straight to our room. The reception team checked us in promptly and sat us down to relax with a drink while they dealt with our key cards, then came to give us a map and all information about meal times. We were then escorted to our room, where our bags were already waiting. Special mention to David working at the hotel entrance who was really friendly and helped store our bags after check out and chatted to us while we waited for our taxi. The room we stayed in was a King Evergreen 1 Bed Suite with Pool. The room was amazing and cleaned to a satisfactory standard. I did notice cobwebs underneath the storage cabinets and some marks on walls where flies had been squashed but these aren't things I would be overly bothered about. The room had 2 TVs, large bed, sofa area with desk leading onto the patio and pool. The shower room was large, toilet was clean, the sinks area outside the toilet was also clean. Our private pool was supposedly maintained daily although we didn't see anyone come to check. There are horizontal wooden slat fencing between our pool and the room next doors which didn't provide much privacy. The buffet breakfast was standard and as exoected. We visited the same restaurant each night for the buffet evening meal. It was busy between 1930-2030 so we tended to go around 2030 when it was quieter. I have a severe nut allergy so was slightly concerned when no allergens were listed on the cards next to each buffet item, however after asking the chef, they were more than happy to help and the same chef (sorry I didn't get his name) took me around every night and told me what was safe to eat, what may contain traces, and what did have nuts in. This put me at ease and gave me a bit more confidence. I will say that there isn't a substantial selection during the evening meal, I have stayed in other hotels with a lot more options but Numo does seem to be using all of the space they can. It should be noted that a bottle of water for the table in the restaurant is €4, so I would recommend visiting the shop next door to the hotel as they sell a large bottle for €0.80! We ate lunch each day at the pool bar, there is not an expansive menu and it is quite pricey but the burgers were tasty and had big portions. Some days the service was slow even when there weren't many people sat there. The pool area was great and had a good selection of loungers. The beach area was where we spent most time and never struggled to find a lounger. The becah is very clean and has crystal clear waters. The location is about 1.5 hours drive from Heraklion airport. The town is also about a 10 minute taxi ride away costing €10 each way. Overall we really enjoyed our stay and would definitely consider coming back in the future. All of the staff were friendly and nothing was too much trouble. I would just improve by deep cleaning rooms every now and then, offering allergen cards at the buffets, and improving the privacy for the private pools.

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