Fairfield Inn & Suites By Marriott Boston Walpole

“Great!”

Beth was INCREDIBLY helpful in assisting us with setting up a block for our weddings and making sure that our guests were accommodated fully. Everybody had a great time and the hotel was clean, modernized and spacious.

“Wedding Weekend room block”

Booked this hotel for our wedding weekend. Beth W helped coordinate a room block for us and our guests. It was so easy to plan and they were so flexible with adding rooms if needed based on our needs. Everything was clean and organized with gift bags for our wedding guests. I am so thankful we book… Más

Booked this hotel for our wedding weekend. Beth W helped coordinate a room block for us and our guests. It was so easy to plan and they were so flexible with adding rooms if needed based on our needs. Everything was clean and organized with gift bags for our wedding guests. I am so thankful we booked with the Fairfield Inn & Suites also super close to our venue The Cape Club of Sharon. Breakfast in the morning was a great addition to keep our celebration going the next morning.

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“Recomdendable”

nas pocas horas hemos estado alojados, pero quedamos sorprendidos por la amplitud de sus habitaciones, su inmaculado estado de conservación y limpieza, contando con un gimnasio y pileta climatizada. Descanso muy confortable debido a sus especiales colchones, incluso con un microondas dentro de la h… Más

nas pocas horas hemos estado alojados, pero quedamos sorprendidos por la amplitud de sus habitaciones, su inmaculado estado de conservación y limpieza, contando con un gimnasio y pileta climatizada. Descanso muy confortable debido a sus especiales colchones, incluso con un microondas dentro de la habitación asignada. Desayuno por demás variado, y el personal son ellos, quiénes se llevan el mayor puntaje. Hemos abonado un precio muy reducido por una especial condición, pero pagaríamos aquel publicado por los servicios que brinda el establecimiento y al cual, no dudaríamos en regresar

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“positive with exceptions”

I want to start by saying that I have been staying here weekly since August for work related trips. The front desk staff know and greet me when I come in. Generally they are very responsive to any requests or needs I have made. One evening the TV in the room did not work, and they could not fix it … Más

I want to start by saying that I have been staying here weekly since August for work related trips. The front desk staff know and greet me when I come in. Generally they are very responsive to any requests or needs I have made. One evening the TV in the room did not work, and they could not fix it that night, so the desk manager gave me a discount on that night's stay. He also really helped me out by making reservations for me for future stays. I very much appreciated his help and consideration and am grateful for that service. However, this past Monday evening things were a little off. I was greeted very warmly by the desk manager, who also tried to help me with a billing issue (which turned out to not be something they could solve). When I got up to my room, I noticed that one of the pillows was dirty, there were no small water bottles (usually two are complimentary in the room), and there was no bar soap in the bathroom. I went back to the desk and the desk attendant (a different person) replaced the pillow and gave me the soap and water without comment. I sort of expected more of a reaction (she did offer to switch my room but by that point I was settled and I declined). The next morning, the shower lacked any pressure (very unusual for this hotel; it's one of the things I really appreciate about it in general) and the hot water was barely there. I did tell the morning attendant about it and she apologized, but no compensation was offered. My experience is that every situation's resolution really depends on who is at the desk. Most of those I've encountered have been helpful and kind; but the exceptions (who are never rude, just not responsive) definitely stand out as a problem, especially for a regular traveler. Would I stay here again? Absolutely. It's convenient, clean, and generally a positive experience. Could there be improvements -- definitely in the responsiveness department.

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