Ibis Styles London Gatwick Airport

“Personal excelente en un buen hotel a un paso del aeropuerto de Gatwick”

Nos alojamos aquí un grupo con adolescentes por la cancelación de un vuelo en Gatwick, y el hotel es estupendo si necesitas estar cerca de Gatwick. Las habitaciones están bien y son muy silenciosas, las camas son amplias y comidas, el servicio limpio y amplio. Pero lo que sobresale es su personal: … Más

Nos alojamos aquí un grupo con adolescentes por la cancelación de un vuelo en Gatwick, y el hotel es estupendo si necesitas estar cerca de Gatwick. Las habitaciones están bien y son muy silenciosas, las camas son amplias y comidas, el servicio limpio y amplio. Pero lo que sobresale es su personal: han sido extremadamente atentos, amables y comprensivos, ayudándonos a hacer de nuestra estancia forzosa un tiempo que recordaremos con cariño. Recepcionistas, camareros, cocineros... Todos un 10, muy por encima de simplemente hacer su trabajo.

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“Excellent staff. Big shout out to Muhammad!”

The staff here were amazing, a big thank you to Muhammad. He was extremely welcoming and helpful upon check in for my stay!

“A table for 1”

Always a pleasure to stay here, unfortunately it’s not for the reason that most people do… ie getting ready to jet off to the sun!! It was for work. The staff here always go above and beyond and I’d like to say that Little Mo and Daniela were amazing tonight. A busy shift for them but I felt they … Más

Always a pleasure to stay here, unfortunately it’s not for the reason that most people do… ie getting ready to jet off to the sun!! It was for work. The staff here always go above and beyond and I’d like to say that Little Mo and Daniela were amazing tonight. A busy shift for them but I felt they were attentive and took the time to ensure I was being looked after.

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“Great Ibis but lacking in restaurant organisation.”

Good location close to airport. Room excellent, large tv, blackout blind, clean and new with comfortable bed. Five stars for the bedroom but was very disappointed with the chaos in the Bar/Restaurant (27th June), we queued for ages to order drinks and food to then be told not taking orders as kitc… Más

Good location close to airport. Room excellent, large tv, blackout blind, clean and new with comfortable bed. Five stars for the bedroom but was very disappointed with the chaos in the Bar/Restaurant (27th June), we queued for ages to order drinks and food to then be told not taking orders as kitchen too busy but they would come to us when ready again. We waited another half hour and still no one came so we had to then queue again, no one seemed to know what the system was it was rather chaotic, there needs to be a floor manager walking around over seeing this and communicating to people, especially in a busy Gatwick hotel. Jessica was the outstanding member of staff who was trying to hold the fort and communicate best she could but was doing too many things. Food arrived another half an hour later and was good but two hours later from the start of wanting to order and eat.

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